Privacy Policy For Using Our Mobile App

§ 1 Information about the collection of personal data

(1) In addition to our online offer, we provide you a mobile app, that you can download to your mobile device. Below we inform about the collection of personal data when using our mobile app. Personal data is defined as all data which refers to you personally, e.g. name, address, email addresses, user behavior.

(2) Responsible acc. Art. 4 paragraph 7 EU General Data Protection Regulation (GDPR) which is Triclap GmbH, Kleinewefersstraße 1, 47803 Krefeld, Commercial Register: Krefeld District Court, HRB 16858, represented by Josua Waghubinger, email address [email protected].

(3) When you contact us by email or through a contact form, your email address and, if provided by you, your name and telephone number will be stored by us to answer your questions. The data we collect in this context will be deleted, after the storage is no longer required, or – in the case of legal storage obligations – restrict the processing.

(4) If we rely on commissioned service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail below about the respective transactions. In doing so, we also name the specified criteria for the storage duration.

§ 2 Your rights

(1) You have the following rights with respect to the personal data concerning you:

Right to information
Right to rectification or cancellation,
Right to restriction of processing,
Right to object to the processing,
Right to data portability.

(2) You also have the right to complain to a data protection supervisory authority about the processing of your personal data in our company.

§ 3 Collection of personal data when using our mobile app

(1) When downloading the mobile app, the required information is transferred to the App Store, in particular username, email address and customer number of your account, time of download, payment information and the individual device code. We have no influence on this data collection and are not responsible for it. We only process the data as far as it is necessary for downloading the mobile app to your mobile device.

(2) When using the mobile app, we may collect the personal information described below to enable convenient use of the features. If you want to use our mobile app, we may collect the following data that is technically necessary for us to offer you the features of our mobile app and to ensure its stability and security (legal basis is Art. 6 para. 1 p. 1 lit. f GDPR):

First and last name
Age
Gender
Residence
Email address
IP adress
Date and time of the request
Time Zone Difference to Greenwich Mean Time (GMT)
Content of the requirement (concrete page)
Access Status / HTTP status code
Each transmitted amount of data
Website from which the request comes
Browser
Operating system and its interface
Language and version of the browser software.

Not all of the above data is collected from every of our mobile apps.

(3) Furthermore, we need the name of your mobile device.

(4) The mobile app does not use cookies. However, if the app opens a browser and redirects to our website, cookies can be set from this website. Please note the privacy policy of our respective website.

§ 4 Further functions and offers of our app

(1) Partially we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are checked regularly.

(2) Furthermore, we may pass on your personal data to third parties if promotions, competitions, contracts or similar services are jointly offered with our partners. You will receive further information on this when you provide us with your personal data.

(3) Insofar as our service providers or partners have their headquarters in a country outside the European Economic Area (EEA), we inform you about the consequences of this circumstance in the description of the offer.

§ 5 Objection or revocation against the processing of your data

(1) If you have given your consent to the processing of your data, you can revoke it at any time. Such a revocation influences the admissibility of the processing of your personal data after you have given it to us.

(2) Insofar as we base the processing of your personal data on the balance of interests, you may object to the processing. This is the case, if in particular the processing is not required to fulfill a contract with you, which we present in each case in the following description of the functions. In the event of any such objection, we ask you to explain the reasons, why we should not process your personal data as we have done. In the case of your justified objection, we will examine the situation and will either discontinue or adapt the data processing or point out to you our compelling legitimate reasons on which we continue the processing.

(3) Of course, you may object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us about your advertising conflict under the following contact data: Triclap GmbH, Kleinewefersstraße 1, 47803 Krefeld, email: [email protected].

§ 6 Newsletter

(1) With your consent, you can subscribe to our newsletter, by which we will inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.

(2) For the registration to our newsletter we use the so-called double-opt-in-procedure. This means that after you have registered, we will send you an email to the email address provided by you, in which we ask you to confirm that you want to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and dates of registration and confirmation. The purpose of this procedure is to prove your registration and, if necessary, to clarify possible misuse of your personal data.

(3) The only requirement for sending the newsletter is your email address. The specification of additional, separately marked data is voluntary and will be used to address you personally. After your confirmation, we will save your email address for the purpose of sending you the newsletter. The legal basis is Art. 6 paragraph 1 sentence 1 lit. a GDPR.

(4) You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the revocation by clicking on the link provided in each newsletter email, by sending an email to [email protected] or by sending a message to the contact details stated in the legal notice.

(5) We point out that we evaluate your user behavior when sending the newsletter. For this evaluation, the emails sent include so-called web beacons or tracking pixels that represent one-pixel image files stored on our website. For the evaluations, we link the data mentioned in § 3 and the web beacons with your e-mail address and an individual ID. With the data obtained in this way, we create a user profile to customize the newsletter to your individual interests. In doing so, we capture when you read our newsletters, which links you click in them and we infer your personal interests from this. We link this data to actions you have taken on our website.

You can object to this tracking at any time by clicking on the separate link provided in each email or informing us via another contact method. The informations are stored as long as you have subscribed to the newsletter. After unsubscribing we save the data purely statistically and anonymously. Also, such tracking is not possible if you’ve turned off image display by default in your email client. In this case the newsletter will not be displayed completely and you may not be able to use all the features. If you display the images manually, the above tracking takes place.

§ 7 Privacy Policy for deployment and use of Firebase and the Google Cloud Platform

Our apps use Google Firebase technology (Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, “Google”). Firebase is part of Google Cloud Platform and offers many services to developers. A list can be found here: https://firebase.google.com/terms/. Some Firebase services process personal information. In most cases, the personal data is limited to so-called “instance IDs”, which are provided with a time stamp. Firebase’s instance IDs are unique and thus allow the linking of different events or processes. These data are neither personally identifiable informations nor do we make any effort to personalize it afterwards. We process this aggregated data to analyze and optimize usage behavior and app functionality.

In addition to the “Instance ID” described above, Google also uses the advertising ID of the device for Firebase Analytics. In the device settings of your mobile device you can restrict the use of the advertising ID.

For Android: Settings > Google > Ads > Reset Advertising ID

For iOS: Settings > Privacy > Advertising > No Ad Tracking

For Android: Settings > Google > Ads > Reset Advertising ID

For iOS: Settings > Privacy > Advertising > No Ad Tracking

We do not use Firebase services that use personally identifiable information, such as IP addresses, email addresses, telephone numbers or passwords. For more information about Firebase’s privacy and security, please visit https://firebase.google.com/support/privacy/. If possible, we use servers with a location within the EU. However, it can not be ruled out that data may also be transferred to the USA. Google has joined the EU-US Privacy Shield, a data protection agreement between the EU and the US. For more information on Google Firebase and privacy, visit https://www.google.com/policies/privacy/ and https://firebase.google.com/. In addition, we have signed several contracts with Google for contracted data processing. In it, Google legally bounded themselves to protect the data of our users, to process them on our behalf in accordance with their data protection regulations and, in particular, not to pass the data on to third parties.

§ 8 Privacy Policy for deployment and use of Facebook SKD

The Facebook Software Development Kit (SDK) is integrated into this app. The Facebook SDK is provided by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (Facebook).

It helps to increase the advertising success of advertising campaigns for mobile apps that are placed via Facebook, for example by not displaying advertising for the corresponding app on devices on which it is already installed. In addition, the Facebook SDK allows various evaluations for the installation of the app and the success of the advertising campaign. Individual user activities (events) within the app can also be analyzed in order to better define the target group for advertising campaigns, for example.

For this purpose, our app sends pseudonymized data to Facebook, such as the app ID, and the information that the app has been started. The advertising ID provided by the operating system of the terminal device serves as the pseudonym (name may differ depending on the operating system).

In the case of our app, however, the Advertising ID is not used to optimize advertising, rather it is discarded by Facebook, since we have generally prevented Facebook from using the Advertising ID in the app for optimized advertising purposes. Therefore, the individual user cannot be determined exactly at any time. Information about the identity of the user is therefore not known to us.

§ 9 Privacy Policy for deployment and use of Facebook-Logins

Our app allows you to link your Facebook profile to the app. When you start the app for the first time, you will be asked if you want to log in with Facebook or if you want to skip this step. The app can also be used without linking your Facebook profile to the app. When linking, authorization for Facebook is carried out via the login data stored in the operating system, the Facebook app or via the browser. After clicking on “Log in to Facebook”, Facebook asks the user whether the app is allowed access to the following information: public profile, friends list, email address. Here, the user can confirm with “OK” or “Cancel” and thus deny access to this information. If access to this information is denied, the above-mentioned functionalities are not available and the user is not logged in via Facebook. The user can log in at any time later via the menu in the app and also cancel the connection to Facebook here. To do this, he clicks on his name in the menu and uses the “Log off from Facebook” function. The user is informed that by unsubscribing, all previous posts on Facebook will also be deleted. This can be rejected via “Cancel” or completed via “Ok”.

§ 10 Privacy Policy for Server-Logfiles

When using our app (not via a registration), the general information that the app transmits to our server is automatically stored. These include by default: device type / version, app version used, network protocol, OS used, page visited, IP address, duration, date and time of the server request, and HTTP status code.

§ 11 In-App Purchase

As far as you make an in-app purchase on an Apple device, settlement and payment are made solely between you and the Apple App Store, based on the applicable terms and conditions and privacy policy that you can access here: https://www.apple.com/legal/internet-services/itunes/us/terms.html and https://www.apple.com/legal/privacy/en-ww/.

As far as you make an in-app purchase on an Android device in the Google Play Store, settlement and payment are made solely between you and the Google Play Store, based on the applicable terms and conditions and privacy policy that you can access here: https: //play.google.com/intl/en_en/about/play-terms.html and https://www.google.com/intl/en/policies/privacy/.